Privacy Statement for RISC Group IT Solutions, www.riscitsolutions.co.uk and www.RISC-group.co.uk
RISC Group IT Solutions has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the websites www.riscitsolutions.co.uk and www.RISC-group.co.uk.
We use your IP address to help diagnose problems with our server, and to administer our Web site. If you elect to download the free trial of RISC Group IT Solutions Online Backup, our software registration form requires users to provide contact information such as name, email address, mailing address and phone number. Further the application may ask for unique identifiers such as your password and data encryption key. Further, if you elect to subscribe to our monthly service, the software registration requires you to give us financial information such as your credit card numbers.
We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to initiate direct contact when such contact is deemed necessary. This contact is directly related to the operation or support of RISC Group IT Solutions services. Financial information that is collected is used to bill the user for products and services. Unique identifiers may be escrowed in encrypted form to allow customer support to troubleshoot RISC Group IT Solutions Online Backup operation.
RISC Group IT Solutions freely distributes its software products. Some versions of the software are distributed through authorised resellers of RISC Group IT Solutions. These resellers have a customised version of the solution with their unique tracking code embedded. Authorised resellers have access to the customers who registered with their version through secure access between the reseller and RISC Group IT Solutions. The information resellers can view is limited to name, address, phone number and email address. All unique identifiers and financial information cannot be view by anyone other than RISC Group IT Solutions authorised personnel. RISC Group IT Solutions authorised personnel only view such information for the purposes of billing or upon request of the customer.
This site has security measures in place to protect against the loss, misuse, and alteration of the information under our control. These measures include 112-bit Triple DES encryption, firewalls, password authentication, and 24 hour network and system monitoring.
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service. This site also gives users the following options for changing and modifying information previously provided.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can email us or, you can send mail to the following postal address:
RISC Group IT Solutions Ltd,
Church Walks Business Centre,
Church Walks, Llandudno, Conwy, LL30 2HL
You can call the following telephone number: 0844 842 0100